Queue management system
Everyone knows their place in the queue.
Kiu issues tickets from a kiosk or a QR code, shows the queue on a screen in the hall, and the operator calls the next person with one button. Start without any hardware: put a QR poster on the wall and add the rest later.
How it works
One system, five parts. It runs on an ordinary tablet, a TV and the customer’s phone.
Kiosk
The visitor picks a service on the tablet and gets a ticket — printed or on screen. Three taps at most.
QR code
Visitors scan the poster on the wall and get the ticket on their phone. Works without a kiosk too.
Operator panel
One big “Next” button. Call again, transfer, “no-show” — no training needed.
Hall screen
The called ticket and desk are readable from afar. Part of the screen shows your own ads — never over the call.
Telegram
If they want, visitors get a Telegram message when their turn is near and when they are called. No phone number needed.
Who it’s for
Anywhere people queue — from a small salon to a branch network.
Clinics and pharmacies
Separate services for reception, tests and doctors’ rooms. Priority tickets for older people, pregnant women and people with disabilities.
Service centres
Many desks, many services. Transfer a ticket to another desk and see the average wait in the report.
Banks and insurance
Branches, managers and roles kept separate. For large networks we agree the terms together.
Salons and barbershops
Start with no hardware: hang a QR poster and customers follow the queue on their phone.
Service and reception desks
Car service, repairs, drop-off points. Customers can step out while they wait — Telegram tells them when their turn is near.
Don’t see your industry?
If you have a queue, Kiu fits. Write to us and we’ll look at it together.
Request a demo
Features
Set up in 10 minutes
Pick your industry and get a ready list of services. About 10 minutes from sign-up to the first ticket.
Priority queue
A separate button and a “Priority” label. The rule is set per branch.
Ticket printing
80 mm thermal printer. The QR code on the ticket lets visitors follow the queue on their phone.
Your own ads on screen
Images and video on a schedule. Ads never take more than 40% of the screen.
Statistics
Daily tickets, average wait, service time per operator. Excel and CSV export.
Roles
Owner, branch manager, operator. Everyone sees only their own work.
Three languages
Azerbaijani, Russian, English. Visitors choose their language on the kiosk and phone.
Respect for personal data
A phone number is never required; if given, it is deleted automatically after 30 days.
Devices pair with a code
Kiosk and TV pair with a one-time code and can be removed from the panel at any time.
See Kiu in your own industry
On a ready demo business — clinic, service centre, salon or bank — we show the kiosk, operator panel and hall screen together.
Pricing
Our prices are public, with no hidden fees.
- Standart and Pro: 14-day free trial
- Pay yearly — get 2 months free
Start
For a single salon or small service
Free- 1 branch, 2 desks
- 300 tickets a month
- QR poster and ticket on the phone
- Operator panel
- Recommended
Standart
For a busy small business
49AZN / monthor 490 AZN / year — 2 months free
- Unlimited tickets
- Kiosk and ticket printing
- Hall screen with your own ads
- Telegram notifications
- Basic statistics
Pro
For clinics and chains
99AZN / branch / monthor 990 AZN / branch / year — 2 months free
- Everything in Standart
- Multiple branches
- Branch managers and roles
- Detailed reports, Excel/CSV
- SMS notificationssoon · separate package
- Setup and trainingfrom 150 AZNOur team sets it up, trains your staff and styles the screens to your brand. Optional.
- HardwareKiu dəsti (Kiu kit)Tablet, printer, TV box — monthly rental or purchase from our partner.
- EnterpriseCustom offerFor banks and large chains we agree the terms together.
Payment by bank transfer against an invoice. Questions about plan limits? Write to us.
For partners
Become a partner
Do you sell tablets, thermal printers, screens or kiosks? Offer Kiu to your customers together with your hardware.
- Commission or wholesale price — terms are agreed with each partner individually.
- You see the customers you bring in your own partner panel.
- You don’t see the customer’s tickets or visitor numbers — only with the customer’s permission.
Frequently asked questions
Do I need to buy special hardware?
No. On the Start plan a QR poster on the wall is enough. A regular Android tablet or Windows computer works as a kiosk; an Android TV box or a mini PC with a TV works as the hall screen. You can rent a ready kit monthly or buy it from our partner.
How long does setup take?
About 10 minutes from sign-up to the first ticket: you pick your industry and get a ready list of services. If you prefer, our team sets it up on site and trains your staff — from 150 AZN.
Do visitors have to enter a phone number?
No. The phone field is optional or hidden altogether. A number that is entered is used only for notifications, never for advertising, and is deleted automatically after 30 days.
What happens if the internet goes down?
The kiosk says so clearly on screen and tells the visitor what to do. When the connection is back, the queue carries on as usual.
How are notifications sent?
Through Telegram, free for the visitor. If the visitor keeps the page open, the phone alerts them with sound and vibration when it is their turn.
How do I pay?
By bank transfer against an invoice. You can try Standart and Pro free for 14 days first.